RETURNS AND REFUNDS POLICY

Thank you for choosing Milk and Melts BB&T. We strive to provide you with high-quality products created in small batches. As a small business, we have a specific policy regarding returns and refunds. By making a purchase from our website, you acknowledge and agree to the following terms and conditions:

  1. All sales are final: Due to the nature of our handmade skincare products, we do not accept returns or offer refunds. We take utmost care in preparing and packaging each item to meet our quality standards. Once a product has been purchased, we cannot accept it back for hygiene and safety reasons.

  2. Allergies and sensitivities: It is essential to review the product ingredients and perform a patch test before using any skincare product. We provide detailed ingredient lists and recommendations for use on our website and packaging. We cannot be held responsible for any adverse reactions, allergies, or sensitivities that may occur after using our products.

  3. Shipping and handling: We take great care in packaging and shipping our handmade skincare products. However, we cannot be held liable for any damage, loss, or delays caused by the shipping carrier or events beyond our control. If you encounter any issues related to shipping or handling, please contact the carrier directly.

By proceeding with the purchase, you confirm that you have read, understood, and agreed to our "No Return, No Refund Policy" for handmade skincare products.

If you have any questions or concerns, please contact our customer support team before making a purchase at: milkandmelts@gmail.com

Thank You